Privacy policy

Mudlark Theatre Inc.
Address: 197 Wellington Street, Launceston TAS 7250
Email: info@mudlarktheatre.com.au
Last updated: 22 July 2026

1. Introduction

Mudlark Theatre Inc. (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit our website or interact with us.

2. What Information We Collect

We may collect personal information including your name, email address, phone number, postal address, donation details, and ticket purchase details.

We do not store full payment details. Payments are securely processed by third-party providers.

We may also collect website usage data such as IP address, browser type, pages visited and time spent on our website.

3. How We Collect Information

We collect personal information when you make a donation, purchase tickets, submit a contact form, subscribe to updates, or browse our website.

4. Why We Collect Your Information

We use your information to process donations, manage ticketing, respond to enquiries, communicate updates, improve our services, and meet legal obligations.

5. Third-Party Services

We use third-party providers such as Donorbox for donations, ticketing platforms for event sales, and payment processors (e.g. Stripe or PayPal).

We may also use Google Analytics or similar tools to understand website usage.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience and analyse website traffic. You can manage cookies through your browser settings.

7. Disclosure of Personal Information

We may disclose your information to service providers, professional advisers, and authorities where required by law. Some providers may be located overseas.

8. Data Security

We take reasonable steps to protect your personal information, but cannot guarantee absolute security.

9. Direct Marketing and Consent

We may use your contact details to send you updates about performances, events, fundraising and activities.

By providing your information, you consent to receiving these communications. You can opt out at any time by using the unsubscribe link or contacting us directly.

10. Access and Correction

You may request access to or correction of your personal information by contacting us.

11. Complaints

If you have concerns about how your information is handled, please contact us. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Overseas Disclosure

Some third-party providers may store or process your data outside Australia. We take reasonable steps to ensure appropriate handling.

13. Changes to This Policy

We may update this policy from time to time. The latest version will be available on our website.

14. Contact Us

Mudlark Theatre Inc.
197 Wellington Street
Launceston TAS 7250

Email: info@mudlarktheatre.com.au